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A contact center agent deals with stress on a daily basis, and it can get pretty taxing. But a contact center manager is no exception. The stakes have always been high and the pressure is on for the upper management. Imagine having to balance operational costs,...read more
By 2018, American telco Verizon will have ceased its ISDN services—a platform for voice, video, and data exchange introduced in the ’80s by the CCITT—in the entire country; in the United Kingdom alone, ISDN lines have seen a decrease of 3 million from a statistical...read more
There are thousands of group texting mobile apps. From Facebook messenger to GroupMe and WhatsApp, everyone with a smartphone has likely used a group texting app at some point in their life. Using group texting apps have made sense for a long time for a lot of...read more
The cloud can be a great way to consolidate your business technology so it's accessible, cost effective, and secure at all times right? The answer is essentially yes. Sounds great right? Ok sure, but how do you ACTUALLY use the cloud? The answer is you have to adopt...read more
Enter Your Information Enter Friend's Information By referring a friend to RingLeader™, you get 50% off one month's bill and your friend gets 50% off their first month's bill.* All your friend has to do is sign up. How it works: Enter in your friend's contact info by...read more
SIP vs PRI has been a hotly contested debate for the past decade. For the past many years, the answer for which was better just depended on who you asked. Not anymore. The debate has settled and SIP has emerged the winner. However, before we delve into why SIP is the...read more
CROWD CONNECT - First Responders Depend on VoIP (FREDERICKSBURG, VA) In a crisis, which thousands of our local first responders encounter every day, nothing is more critical than accessing superior communication, voice quality, and coverage. Many of our nation’s first...read more
What is RingLeader Unified and how is it different than RingLeader SIP Trunking? (FREDERICKSBURG, VA) RingLeader SIP Trunking is our standard SIP service where we connect your PBX to the internet to allow you to make calls online, instead of over analog cabling....read more
(Fredericksburg, VA) Since the beginning of modern SIP Trunking in the early 2000s, the popularity of SIP has sky-rocketed. Many estimates place the global SIP Trunking industry value in the billions. Much of the reason behind the growing popularity with SIP lies in...read more
FREDERICKSBURG, VA. As a business owner, SIP Trunking can seem like an extremely complicated professional solution. In this blog post we’ll try to lay it out as plainly as possible. Let’s say you’re trying to save some money on your phone bill and you come across this...read more
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